Terms and Conditions

Product Disclaimer

Read all instructions before using the Swim Tether® device. The Swim Tether® device is specifically designed to maximize water exercise and safety. The components of the Swim Tether device (i.e., the best, tether, and fully assembled pole) are specifically designed to work, in tandem, to achieve the safety and results Swim Tether is proud to promote for its product. The Swim Tether is designed to be used for all forms of swimming related, resistance exercise. The use of the Swim Tether® device by children under 18 years of age requires constant and continuous adult supervision. Although the Swim Tether device is extremely strong, if the surface of the Swim Tether device is cracked, broken, cut, scraped, or otherwise damaged, its integrity can be compromised and could shatter and cause personal injury and property damage.

** THOROUGHLY INSPECT THE SWIM TETHER DEVICE FOR DAMAGE EACH TIME YOU USE IT **

If the Swim Tether® device is cracked, broken, cut, scraped, or otherwise damaged, DO NOT USE THE DEVICE. Care should be taken in the unpacking and assembly of the Swim Tether® device. The Swim Tether® device should only be used in pools and spas that are at least ten feet long and three and one half (3.5) feet deep. Never use the Swim Tether® device near steps or steep inclines. Never allow more than one (1) user to use one (1) Swim Tether® device at a time. Always attach the Swim Tether® device belt and tether while standing in the pool or spa. Never attach the Swim Tether® device belt or tether and then jump into a pool or spa. When in use, warn bystanders to stay clear of the Swim Tether® device. Do not use the Swim Tether® device or swim when thunderstorms or lightning are present or threatening. Do not use the Swim Tether® device for any purpose except as described in this manual and on the Swim Tether® Website.

Exercise Disclaimer

Swim Tether, LLC, a Georgia limited liability company, d/b/a Swim Tether® disclaims any liability from, and in connection with, the exercise programs provided in this manual, on the Swim Tether® Website, or any other exercise programs utilizing the Swim Tether® device (including all of its components - the belt, tether and pole). As with any exercise program, if at any point during your exercise regime or workout you begin to feel faint, dizzy, or have physical discomfort, you should stop immediately and consult a duly licensed physician. The exercises provided in this manual and on the Swim Tether® website, www.swimtether.com (the “Website”), are for educational purposes only, and are not to be interpreted as a recommendation for a specific therapy or treatment plan, product or course of action. Swim Tether® does not provide any medical advice and is not engaged in providing any medical services. Exercise of any kind is not without risk and the exercises provided in this manual and on the Swim Tether® Website may result in injury. Such injuries include, but are not limited to, risk of personal injury, aggravation of pre-existing conditions, or adverse effect of over-exertion such as a muscle strain, abnormal blood pressure, fainting, disorders of heartbeat, and rare instances of heart attack. To reduce the risk of injury, before beginning a Swim Tether® exercise program or any other exercise program, please consult a physician or physical therapist for an appropriate exercise prescription and safety precautions, especially if you are pregnant, nursing, or elderly, have any chronic or recurring conditions, or are under 12 years of age. The exercise instruction and advice presented in this manual and on the Swim Tether® Website are in no way intended as a substitute for medical consultation. Any application of the exercise programs, exercise routines or any other techniques, ideas or suggestion contained in this manual or on the Swim Tether® Website are at the reader’s sole discretion and risk.

** NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF SOMETHING YOU READ IN THE OWNERS MANUAL OR ON THE SWIM TETHER® WEBSITE **

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Swim Tether may collect and use Users personal information for the following purposes:

  • To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site we may use feedback you provide to improve our products and services.
  • To process payments we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature to send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails we may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Swim Tether has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Accounts

You may register for an account on SwimTether.com by providing the requested information. We may change the method of registration at our discretion. Swim Tether reserves the right to refuse to allow any user to open an account for any reason at its sole discretion. You agree that you will supply accurate and complete information to us in the creation of your account and the use of the Services, and that you will update such information promptly after it changes. You shall have all responsibility for any inaccuracies in any information you provide to us, or in respect of your failure to keep such information up-to-date.

You shall not share your account or login information with any third party, nor let any third support@swimtether.com party access your account, and are responsible for maintaining the confidentiality of the login information for your account. You are fully and solely responsible for the security of your computer system, mobile device and all activity on your account, even if such activities were not committed by you. We may terminate your use of the Services if you let someone use your account inappropriately or if you or anyone using your account violates these Terms. You agree to immediately notify us of any unauthorized use of your account. Swim Tether will not be liable for any losses or damage arising from unauthorized use of the Services, and you agree to indemnify and hold Swim Tether harmless for any improper or illegal use of the Services, and any charges and taxes incurred, unless you have notified us via email at support@swimtether.com .

Termination of Account

You agree that we may for any reason, in our sole discretion and without notice, terminate your account. Grounds for such termination may include (i) extended periods of inactivity, (ii) violation of the letter or spirit of these Terms, (iii) fraudulent, harassing or abusive behavior, or (iv) behavior that is harmful to other users, third parties, the community ethos of our Services or our business interests. In the event that we terminate your account, you may not register for the Services again without our express permission. If you believe that any action has been taken against your account in error, please contact us at support@swimtether.com

In addition, if we believe, in our sole discretion, that a violation of these Terms or any illegal or inappropriate behavior has occurred, we may take any other corrective action we deem appropriate. We reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior through the Services. We will fully cooperate with any law enforcement investigation or court order requesting or directing us to disclose the identity, behavior or activities of anyone believed to have violated these Terms or to have engaged in illegal behavior. You may request termination of your account at any time and for any reason by sending an email to support@swimtether.com

Any suspension or termination of your account shall not affect your obligations to us under these Terms (including but not limited to ownership, indemnification, any representations and warranties made by you, and limitation of liability), which by their sense and context are intended to survive such suspension or termination.

Intellectual Property

Swim Tether, LLC and its Officers own Swim Tether, including any material or content made available through the Services, and all worldwide intellectual property rights in the foregoing. Except as expressly permitted herein, you may not copy, further develop, reproduce, republish, modify, alter download, post, broadcast, transmit or otherwise use any material made available in the Services. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in the Services. All trademarks are trademarks or registered trademarks of their respective owners. Nothing in these Terms grants you any right to use any trademark, service mark, logo, or trade name of ours or any third party, even if such trademark, service mark, logo, or trade name is posted on your website. You are not required to provide us with any feedback or suggestions regarding the Services. However, should you provide us with comments or suggestions for the modification, correction, improvement or enhancement of Services then you agree that no such feedback shall be subject to any obligation of confidentiality, and we may use or publish such feedback at our discretion.

You may not or attempt to (a) decipher, decompile, disassemble, or reverse-engineer any of the software used to provide the Services; (b) circumvent, disable, or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any content; (c) use the Services and/or provided content in connection with any commercial endeavors in any manner; (d) use any robot, spider, site search or retrieval application, or any other manual or automatic device or process to retrieve, index, data-mine, or in any way reproduce or circumvent the navigational structure or presentation of the Services; (e) harvest, collect or mine information about other users of the Services; or (f) use or access another user’s account or password.

No Warranties; Disclaimer

Your use of any aspect of the Services is at your own risk. Swim Tether cannot and does not accept any liability in respect of any activities that you may undertake through using the Services, including by means of linking to third-party websites and/or any purchases made on those third-party websites.

We make no representations or warranties whatsoever in respect of the Services. information and images may be provided by third parties, such as online stores. We cannot accept any liability whatsoever in respect of any content which is provided by third parties including with respect to their non-infringement of third-party rights. To the maximum extent permitted by applicable law, everything available on or through the Services is provided to you “AS-IS” without warranty of any kind. Without limiting the foregoing, we disclaim any implied or statutory warranties in respect of merchantability, fitness for a particular purpose or non-infringement in respect of the Services. Swim Tether does not warrant that any content and/or description provided through the services regarding products or otherwise is accurate, complete, reliable, current, or error-free.

No advice or information, whether oral or written, obtained by you from Swim Tether, shall create any warranty not expressly stated in these Terms. If you choose to rely on such information, you do so solely at your own risk. Some states or jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you.

Returns

Only items that have not been used may be returned within 30 days from date of purchase. Products may only be returned with a Return Goods Authorization (RGA) issued by Swim Tether obtained by calling 877-483-8437 (4-TETHER) or sending an email to returns@swimtether.com. Items must be returned in their original packaging and in NEW condition with no signs of having been wet. All refunds will be credited to your original payment method after the returned goods have been received in acceptable condition at our warehouse.

Mail Returned Goods to:

Swim Tether
Attn: RETURNS
222  Yamato Rd
#106-350
Boca Raton, FL 33431

Privacy Policy

This Privacy Policy governs the manner in which Swim Tether collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.swimtether.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Swim Tether.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Swim Tether
www.SwimTether.com
1353 Riverstone Pkwy, Ste 120-193
Canton, GA 30114

Toll Free 877-483-8437
info@swimtether.com

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