Product Return and Refund

Standard Return Policy

You have 30 days to return products purchased directly from Swim Tether either through our website, swimtether.com, on our Amazon web store, or by phone. If you purchased product elsewhere, we cannot guarantee that your return will be accepted. Items MUST be in NEW and UNUSED CONDITION to be eligible for return. There must not be any sign of wear or having been used in the water. All returns may be subject to a restocking fee of up to 20% to cover administrative overhead and recovery of at least a portion of shipping charges. We reserve the rgith to make the determination to reduce or waive this fee.

Next Steps

1. Email us through our website contact form and include the original Order ID # along with your reason for return.
2. Someone will reply within 24-48 hours with instruction on how to proceed.

3. Mail Returned Goods to:

Swim Tether
Attn: RETURNS
222  Yamato Rd
#106-350
Boca Raton, FL 33431

Refunds

Please allow several business days from the time we receive your returned items at our facility for the original form of payment to receive the credit.

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